Smart Clinic™ is a trademark of Vega Tech Labs Private Limited. The Smart Clinic™ platform (www.smartclinik.com), owned and operated by Vega Tech Labs Private Limited, helps healthcare facilities manage patients, billing, staff access, and electronic medical records. This notice describes how we process personal data in the product, aligned with common practices under India's Digital Personal Data Protection Act, 2023 (DPDP).
Data we process
- Account data: name, email, phone, role at a clinic.
- Patient data: demographics, contact details, clinical encounters, vitals, notes, diagnoses, prescriptions.
- Billing and service records.
- Technical logs: audit events, sign-in activity, ABDM integration callbacks (metadata only in early phases).
Purpose
We process data to provide clinic management, EMR documentation, printing, team access control, and—when enabled—national digital health (ABDM/ABHA) interoperability with patient consent.
Consent
Clinics are responsible for obtaining valid patient consent for treatment and, where applicable, for linking ABHA and sharing health records on ABDM. Smart Clinic™ provides audit trails to support accountability.
Retention
See our data retention summary for technical retention guidelines.
Security
Access is restricted by clinic membership and role. Clinical changes are logged. Secrets and production credentials must be stored in environment configuration, not source code.
Contact
For privacy requests, contact your clinic administrator or Vega Tech Labs Private Limited at support@smartclinik.com. Further company contact details are on our Contact page.